Clinical Workflow

Health systems are using AI to draft patient-inbox replies to ease physician burnout. The harder 2026 question is whether the inbox is quietly becoming a clinical triage surface with too much trust and too little supervision.

Health systems are using AI to draft patient-inbox replies to ease physician burnout. The harder 2026 question is whether the inbox is quietly becoming a clinical triage surface with too much trust and too little supervision.

Epic’s AI agents and foundational models represent a pivotal moment in healthcare technology, potentially revolutionizing clinical workflows while raising critical questions about AI governance and patient care standards.